Valeant Pharmaceuticals International, Inc. is a diverse and decentralized pharmaceutical company that is committed to focusing on our key stakeholders while delivering consistently high performance. Our values provide the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help us set goals based on our organization’s potential and what we hope it will become.
The Customer Service Representative responsibility is to answer incoming phone calls and respond to email inquiries from customers, sales force and consumers. Ensure a high level of customer satisfaction by using effective communication in a pleasant and professional manner. Responsible for communicating information regarding Obagi products, sales promotions and programs, and company policies to physicians and consumers. Interact routinely with Valeant’s wholesale distributor and other departments within Valeant to resolve customer inquiries or concerns. Responsible for providing support to sales force and marketing departments as required. Responsible for coordinating shipment and tracking of product samples to sales force. Responsible for processing daily requests for product samples and product replacement requests to physicians. Must be able to multitask, work in a fast pace environment, creative thinker, team player, and problem solver.
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To learn more please read Valeant’s Job Offer Fraud Statement.