Valeant Pharmaceuticals

Material Associate III

US-MO-St Louis
Job ID
9299
Pos. Category
Customer Service - Other
Pos. Type
Full Time

Overview

Material Associate III

 

Fully trained and capable of training others as required (without assistance) to 2+ primary assigned Materials Areas below, and/or has the equivalent of two years working experience in the areas below:

 

- Product Service

- Equipment Processing/Returns

- Service Stockroom

- Service Ship / Rec

Responsibilities

Equipment Processing & Outside Vendor Repairs:

- Perform system inventory transactions & updates to record receipt and movement of products received for Repair, Restock, or Return to Vendor.

- Disposition & stage returned equipment for repair, evaluation, or scrap. - Monitor & retrieve equipment returns that were disposition to other departments.    

- Perform system research to resolve discrepancies. Includes inventory history transactions and Service order history.

- Perform follow-up activity with Service personnel and/or other internal departments to resolve discrepancies.  

- Create Cases to capture Product Complaint data and Service Orders for stock repairs and Outside vendor repairs.

- Prioritize and stage equipment evaluations to fulfill time sensitive Product Complaint processing.

- Request RMA's from Vendors and expedite

-  Maintain transaction log spreadsheets and files.

 

Qualifications

 

Required Education:

 

High School Diploma or Equivalent.

 

Required Experience:

 

Fully trained and capable of training others as required (without assistance) to 2+ primary assigned Materials Area identified in Objectives section, and/or has the equivalent of two years working experience.

 

Required Skills/Qualifications:

 

- Ability to work independently

- Self starter

- Perform problem solving

- Good oral and written communication skills

- Work well with multiple teams & personalities

- Ability to prioritize and multi-task

- Ability to lift 50 lbs

- CRT/PC knowledge

 

Preferred Skills/Qualifications:

 

- Forklift and other heavy dock equipment experience (if applicable)

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