Valeant Pharmaceuticals

Director, Learning Management - Quality

Job ID
Pos. Category
Pos. Type
Full Time


Reporting to the VP Global Quality Systems & Compliance, the Director of Learning Management will lead the development and execution of the Valeant Quality Training and Development program.


  • Develop and lead quality training and development initiatives to meet operational and business needs.  Ensure systematic data oriented efforts to improve overall competency levels that results in world-class customer satisfaction.
  • Lead strategic planning activities for training and development of employees, and evaluate the potential and practicality of training programs that assure quality and reliability of results.
  • Manage and participate in projects including the support of initiatives that improve overall quality performance.
  • Evaluate and enhance the current on-boarding structure for all new hires, including customization of on-boarding plans for all roles and levels on the team.
  • Develop training sessions and materials for existing employees to ensure all aspects of job responsibilities and expectations are met to improve efficiency, effectiveness and compliance and address gaps appropriately. 
  • Support policy and procedural changes and manual design to improve the quality of the department, to include scheduled review of all existing documentation, guidelines and materials.  Evaluate and report on effectiveness of the changes.
  • Participate, review and interpret system release management documentation into materials for training all staff.
  • Define and execute business goals for the team, including but not limited to the establishment of performance standards, organizational structure, metrics and ad hoc reporting.
  • Work as a training & competency expert with various teams and clients in developing webinars and other presentations.   
  • Select, develop and evaluate staff to ensure the efficient operation of the department. 
  • Collaborate, coordinate, and communicate across disciplines and departments.
  • Demonstrate Company’s Core Competencies and values held within.
  • The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  • Three direct reports at the global level. Lead a network of training professionals across the organization and leverage resources in an efficient, effective manner. 
  • Operations leadership at the manufacturing plant and executive levels, functional leadership (e.g. Commercial, Regulatory Affairs, Clinical, Medical Affairs, Legal, R&D, etc.), Regional Quality and Operations senior leaders, Global Quality Leadership staff members


  • Requires a minimum of 10 years of experience in the medical device, pharmaceutical or healthcare industry, including holding recent management level positions.
  • In  each of the major scientific disciplines above, the incumbent must be sufficiently knowledgeable to direct staffs in product or process problem­ solving.
  • Must possess in-depth knowledge of adult education and a basic understanding of current drug and device regulations and regulatory agency organizations.
  • Experience with quality management tools such as six sigma or TQM preferred.
  • Incumbent needs to possess excellent people skills to influence, motivate, teach and encourage direct staff as well as peers to understand and accept his/her recommendations.
  • Demonstrated ability to exercise sound judgment and handle stress while maintaining a calm demeanor.


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