Valeant Pharmaceuticals

Senior Business Systems Analyst

Job ID
Pos. Category
Pos. Type
Full Time


Valeant Pharmaceuticals International, Inc. is a diverse pharmaceutical company that is committed to focusing on our key stakeholders while delivering consistently high performance. Our values provide the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help us set goals based on our organization’s potential and what we hope it will become.


Provide IT support for day-to-day operations at Bausch + Lomb’s Global Distribution Center located in Lynchburg, Virginia. This position interacts with senior IT and business management on priority and direction setting, progress reporting, and issue resolution.  


This position reports directly to the IT Manager, North America Distribution. 


This position has no direct reports.  


  • Maintain and administer hardware systems including PCs, printers, label printers, RF handheld devices, desktop scanners, file servers for the distribution center in compliance with company standards.
  • Perform IT activities to support the day-to-day operations under direction from the IT Manager, North America distribution.  Day-to-day requests may also come from the Site Director who will be the primary customer.
  • Perform IT activities to support the network and infrastructure for the site to ensure minimal downtime round the clock.
  • Communicate system problems to the IT Manager and coordinate resolution of those problems.
  • Adhere to change management activities to ensure systems stay SOX compliant. Ensure system is always audit-ready.
  • Be on call with the other tech support.
  • Assist the site with all IT related activities.
  • Be available on call as needed.
  • Interact with the leadership team at the site and IT at other sites as needed.


  • This position requires a Bachelor’s Degree, preferably in computer related discipline.
  • The person should have at least 5 years of experience in IT hardware and software systems.
  • The person must demonstrate excellent communication skills. 
  • Must be able to sustain strong working relationships with members of management, peers and user community.
  • Must have the following :
    • 3+ years hands on Active Directory experience
    • 3+ years hands on experience imaging PCs/laptops
    • 3+ years hands experience with configuring and rolling out handheld RF devices, label printers and desktop scanners
    • At least 1 year experience in rolling out and supporting global applications
  • Nice to have :
    • Ability to learn new software systems and develop expertise
    • Ability to train users on new software systems
    • Ability to do some programming
    • Knowledge of SQL
  • Defined Competencies:
    • Commitment to Achievement Insight
    • Credibility Resilience
    • Persistence
    • Willingness to learn
    • Pro-active

Be Aware of Recruiting Fraud

Valeant is an EEO/AA employer M/F/D/V.


Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.


To learn more please read Valeant’s Job Offer Fraud Statement.



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